crane creek photography | Client Experience Feedback

Thank you so much for choosing Crane Creek Photography for your recent session.  I truly appreciate your business and it was a pleasure working with you and your family.  

I am constantly striving to improve and your feedback is invaluable to me.  I seek to maintain the highest quality in both my photography work and also my client experience and satisfaction.  

Please consider taking a few moments to let me know how I did, by answering a few questions on my Client Experience Survey.  I promise not to take any criticism personally, and truly view your feedback as an opportunity to learn and grow.  

Also, I'd love for you to share your thoughts with my potential clients, through leaving ratings and reviews on Google and Yelp.   (If there's any reason you feel you could not honestly give me a positive rating and review, please let me know and allow me the chance to make it right.  I assure you that I would not knowingly close your session experience if I thought you were unhappy in any way.)  

You have three ways to provide feedback (and also let prospective future clients know more about what to expect in working with me.) 

  1. Complete the Client Experience Survey with an opportunity to share a testimonial 
  2. Write a review on my Google+ Page (Google is a primary way my prospective clients find me) 
  3. Write a review on my Yelp Business Page (Yelp is also a popular way for my future clients to learn more about me) 

I know your time is valuable.  To show you how much I appreciate you, for each way you provide feedback, you will earn the following rewards:

Complete 1 of 3 and earn:  One 8x10 professional print of your choosing from your session, from my pro print lab (a $22 value)

Complete 2 of 3 and earn:  Two 8x10 prints of your choosing AND a future session fee credit* of $50 (a $94 value)

Complete all 3 Feedback channels and choose your reward: 

  • A $100 future session fee credit* OR
  • Three 8x10 professional prints from your session ($66 Value) OR
  • Three High Resolution Digital Image Files ($225 Value)  OR
  • A $100 session fee gift card - give the gift of photography to a friend or loved one

(One reward may be chosen and redeemed per session completed.  While I would love if you had your spouse/Grandma/Cousin Bob write a review, I can only provide one reward per session.) 

"Awesome, how do I get started?"  

1.  Fill out my Client Experience Survey - estimated time to complete is under 5 minutes 

2.  Write a review on Google - estimated time to complete is 3-10 minutes 

3.  Write a review on Yelp - estimated time to complete is 3-5 minutes

4.  Send me a quick email to let me know which of the items you've completed and which reward you'd like to redeem.  Allow two weeks for print orders to arrive and gift cards to arrive via mail; allow 1 week for downloadable image gallery to be created and session fee credits to arrive via email.  

Thank you so much for your business and your time in letting me know how I did and how I can improve, and helping future clients find me online.

I hope to work with you and your family again soon!











*Session fee credits are non-transferrable and expire 3 years from the date of issue.